Client Advisor - Forum Shops Las Vegas

Summary

The Client Advisor is the brand ambassador responsible for achieving sales objectives by building strong client relationships and delivering best-in-class, personalized service both in-store and remotely. The role focuses on driving sales through exceptional hospitality, product storytelling, and leveraging in-store technology to create elevated client experiences.

Responsibilities

• Proactively engage clients, recruit new clients, and develop lasting relationships to drive repeat business.
• Achieve individual and store sales targets through effective selling, cross-selling and upselling techniques.
• Deliver personalized client experiences using styling, product knowledge, and storytelling.
• Promote virtual appointments and distance sales to expand client reach.
• Accurately process POS transactions, capture client information, and manage store administration.
• Support visual merchandising, stock maintenance, inventories and loss prevention procedures.
• Participate in trainings and collaborate with team members to maintain high service standards.

Requirements

• 2+ years of luxury fashion sales experience with a proven track record.
• Demonstrated ability to drive and exceed individual and store results and build lasting client relationships.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.
• Strong communication skills, commercial awareness, and passion for fashion and luxury.
• High professionalism, integrity, adaptability, and ability to work in a fast-paced environment.