SummaryAs a Client Advisor Mens at Neiman Marcus in San Antonio, you will play a crucial role in enhancing the client experience by providing luxury service and deep product knowledge. You will be responsible for cultivating and maintaining relationships with clients, ensuring every interaction is personal and seamless.
Responsibilities- Greet and welcome clients throughout all areas of the store.
- Connect with clients in a friendly and meaningful way.
- Provide clients with advice and knowledge they may not have realized they needed.
- Boost sales through omni-channel and out-of-home base selling.
- Educate self and clients on merchandise, events, promotions, policy, and services.
- Demonstrate expert styling and brand knowledge.
- Recommend merchandise based on expert product knowledge and client preferences.
- Graciously handle returns and offer options based on client needs.
- Utilize selling tools and store technology to sell across all channels effectively.
- Promote benefits of the InCircle program and open new accounts.
- Achieve personal sales and out-of-home base selling goals.
- Cultivate and grow client base through personalized connection.
- Utilize digital tools and social media to connect with clients.
- Assist in operational tasks and ensure audit compliance.
- Contribute to team success through teamwork and collaboration.
Requirements- 2+ years of experience in a retail setting.
- Strong ability to strategize and be self-motivated.
- Excellent communication and interpersonal skills.
- Proficiency in using digital tools and social media.
- Ability to work collaboratively in a team environment.
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