SummaryAs a Client Advisor at Toronto Premium Outlet, you will be responsible for delivering exceptional service to our clients, meeting their individual needs, and promoting the philosophy and values of Gucci. Your passion for the brand will help create a luxury client experience.
Responsibilities- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating excellent product knowledge.
- Drive individual KPI goals by ensuring high-quality sales and customer service.
- Capture meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Work as a team player, fostering open communication and contributing to a positive environment.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products according to Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Requirements- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive individual and store results and build lasting relationships.
- Excellent communication skills and ability to handle multiple tasks.
- Strong organization and follow-up skills.
- Accuracy and attention to detail.
- Team-focused with a desire to collaborate effectively.
- Ability to work in a fast-moving and dynamic environment.
- High flexibility and ability to adapt to different customers.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
We have summarized this job description for you, click apply to see more details from the employer.
