Client Advisor - Wynn Las Vegas

Summary

The Client Advisor contributes to store sales and key performance indicators by delivering exceptional, personalized service and cultivating lasting client relationships. They create tailored, timeless looks and support store management and colleagues while upholding Saint Laurent's Maison standards and image. The role emphasizes an entrepreneurial mindset to grow a proactive client portfolio and provide memorable luxury experiences.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients
• Build and maintain a proactive client portfolio to drive repeat business
• Meet and exceed individual sales targets and store KPIs through a business-minded approach
• Create personalized, versatile, and timeless silhouettes for clients
• Effectively use available tools and applications to optimize business opportunities
• Collaborate with front- and back-of-house teams to support overall store performance
• Uphold and adhere to company policies and operational procedures

Requirements

• Experience in high-quality client-facing roles, preferably in fashion, accessories retail or luxury hospitality
• Passion for fashion and ability to create personalized looks
• Business mindset and entrepreneurial spirit
• Strong team spirit and collaborative attitude
• Comfortable learning and using retail tools and technology
• Able to multitask and perform in a fast-paced environment
• Proactive, solution-oriented and motivated
• Excellent verbal and listening skills in English; additional languages preferred