SummaryAs a Clienteling Trainee at CELINE in New York, you will play a crucial role in implementing clienteling initiatives at the regional level. This position offers an opportunity to work in a highly creative and challenging environment, supporting the execution of client events and experiences.
Responsibilities- Coordinate network events in collaboration with the Clienteling team, ensuring alignment with Maison guidelines and regional strategy.
- Support the execution of animation strategies and implement events in partnership with regional and central teams.
- Oversee logistical tasks such as vendor communication, inventory coordination, and on-site contact management.
- Assist in building reports to evaluate performance against objectives at various levels.
- Track inventory, materials, and samples, and create post-event recaps.
- Ensure continuous benchmarking of competitors on client experience topics.
- Support the retail team in offering personalized customer experiences.
- Organize client treatment during high-end events and manage gift stock.
- Monitor market trends and competitive activities related to client experiences.
Requirements- Must be an active student in the NYC area.
- Interest in clienteling or CRM experience in a luxury or fashion environment.
- Focus on customer satisfaction and continuous improvement of services.
- Strong business and entrepreneurial sense.
- Team player with a passion for field and store success.
- Responsibility for timeline deliverables and analytical skills to translate results into insights.
- Confident communicator capable of inspiring collaboration in stores.
- Knowledge of Microsoft Office and Salesforce tools.
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