SummaryAs a Department Manager at Loro Piana Madison Ave, you will oversee a designated product category, focusing on optimizing sales performance and enhancing client satisfaction. Your role involves leveraging in-depth product knowledge and team management skills to lead your department in achieving and exceeding targets, while supporting daily operations and inventory management.
Responsibilities- Collaborate with store leadership to implement action plans for enhancing sales performance.
- Identify opportunities for sales growth and operational efficiencies within the product category.
- Maintain organization, cleanliness, and visual presentation of the department.
- Develop strong relationships with top clients and manage VIC initiatives.
- Manage post-sale services to enhance client relationships.
- Partner with the Store Manager to oversee a successful team and provide training.
- Communicate sales updates and analyses to department team members.
- Define and oversee objectives, tracking team achievements through performance analysis.
- Support operational procedures including inventory management and shift planning.
- Coordinate visual merchandising activities.
Requirements- 5+ years of management and sales experience in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Passionate about the Loro Piana brand and the luxury industry.
- Ability to lift and move up to 40 pounds.
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