SummaryAs a Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers, leading to increased sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand while delivering extraordinary service to all customers.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service personal and brand goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining loyal clients.
- Share expert product knowledge with the entire store selling team.
- Maintain solid relationships with buyer, vendor, and selling manager.
- Drive brand sales by identifying key marketing opportunities and executing events.
- Attend all educational sessions offered, including product knowledge and seminars.
- Perform floor recovery, visual merchandising, price change, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events and merchandise requests.
- Resolve all customer service issues and partner with selling management on issues outside of guidelines.
- Comply with all Health & Safety policies and requirements.
- Ensure compliance with privacy policies, regulations, and cyber security measures.
- Perform other duties, as assigned.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative; working with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring a high degree of multi-tasking with minimal supervision.
- Able to work a flexible work schedule, including nights, weekends, and holidays.
- Minimum of two or more years’ experience in a commission-based sales environment.
- Prior retail sales experience as a product specialist in a luxury environment preferred.
- Entrepreneurial, competitive, self-confident, and self-motivated.
- Fully bilingual in French and English.
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