Summary
Responsible for one-on-one selling of a designated brand's handbags, building lasting customer relationships and driving sales both in-store and through digital channels. Provides product knowledge, conducts appointment-based and reservation selling, and supports merchandising and inventory tasks. Works a flexible schedule and collaborates with peers to meet sales goals and deliver exceptional customer service.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain relationships with new and existing customers through personalized service and follow-up
- Conduct product knowledge meetings and educate peers on brand trends and assortment
- Drive appointment-based selling and grow customer accounts and rewards program participation
- Maintain department readiness: stocking, re-merchandising, displays, price markdowns, transfers, and cleaning
- Provide product feedback to the divisional manager to inform assortment and merchandising
Requirements
- Excellent communication and interpersonal skills with the ability to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize multiple tasks in a fast-paced setting
- Flexible availability to work varied schedules based on business needs
- Ability to read and use sales reporting to drive performance and recommendations
- Confidence selling across a range of price points and educating customers on fit and wardrobe integration
- Physical ability to be on your feet for extended periods, bend, reach, and lift up to 10 pounds regularly and occasionally up to 25 pounds
