Expert Client Advisor - Waikiki Gump

Summary

Expert Client Advisor specializing in Watches and Jewelry responsible for delivering exceptional client experiences, driving category sales, and serving as the in-store subject matter expert and mentor. This role focuses on client development, product expertise, and supporting launches and trainings to advance the watch and jewelry business.

Responsibilities

• Act as brand ambassador and category specialist for watches and jewelry
• Drive the watch and jewelry business in store through sales and client development
• Provide product training and support new product launches
• Lead by example in managing a personal client portfolio and clienteling activities
• Coach and mentor team members through briefings, trainings, and 1:1 sessions
• Observe and support the selling ceremony to improve team performance
• Communicate corporate strategy and relevant business information to the team

Requirements

• Passion for luxury brand and deep interest in watches and jewelry
• Strong storytelling and interpersonal skills
• Proven sales ability with analytical and commercial aptitude
• Experience building and maintaining client relationships and clienteling
• Ability to train and coach colleagues on product and selling techniques
• Consistent track record as a top seller in the category