Fashion Advisor - Crystals

Summary

The Fashion Advisor provides exceptional in-store client service to drive sales, client conversion, and long-term brand loyalty. This role focuses on creating memorable experiences through fashion expertise, personalized outreach, and collaborative teamwork. The Fashion Advisor works on the boutique sales floor and reports to boutique leadership.

Responsibilities

• Develop new customers and convert walk-in traffic into clients and brand ambassadors
• Deliver prompt, professional, warm, and courteous service to optimize the client experience
• Build and maintain genuine client relationships through consistent outreach and follow up
• Take in repairs and coordinate follow up with clients regarding repairs and alterations
• Work collaboratively with the sales team and boutique leadership to meet business objectives
• Maintain a professional presentation of product and boutique environment

Requirements

• Minimum 3 years of related retail or client-facing experience
• Minimum High School Diploma or equivalent
• Excellent communication skills and a service-minded approach
• Ability to lift up to 15 lbs and perform physical tasks required on the sales floor
• Flexible schedule availability including late nights, weekends, and some holidays
• Passion for fashion and client experience; foreign language skills preferred