Summary
The Interim Beauty Counter Manager for Mens Fragrances leads sales and customer experiences at the Roosevelt Field beauty counter, combining selling and teaching responsibilities to maximize brand performance. This role manages scheduling, vendor events, and fosters customer relationships through in-store and digital channels while maintaining a customer-ready department.
Responsibilities
- Provide makeup applications and skincare analyses tailored to customer needs
- Drive personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to support business results
- Handle sales transactions including refunds and exchanges and open new rewards accounts
- Collaborate with team members to create a welcoming and inclusive customer environment
- Maintain organization and cleanliness to keep the department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for customer service and beauty including makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns professionally
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to continuously move for 6-8 hours per shift and perform physical tasks including lifting up to 25 pounds
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