Summary
The Interim Counter Manager leads a beauty counter focused on men's fragrance, delivering personalized makeup and skincare services while driving sales and coaching team members. This role balances sales performance, customer education, and vendor relations to grow the counter business in a retail environment.
Responsibilities
- Provide makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, exchanges and enroll customers in loyalty program
- Collaborate with team members to create a welcoming and inclusive customer environment
- Maintain counter organization, cleanliness and customer readiness
- Keep current with beauty trends and product knowledge through trainings
Requirements
- Passion for customer service and beauty, including trends, makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns
- Strong multitasking, organization and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability and initiative
- Capable of continuous movement and physical tasks including lifting up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
