SummaryAs a Manager Product at Chanel Madison, you will be a brand ambassador and business leader focused on delivering extraordinary experiences for both the internal team and clients. You will play a vital role in driving the business of your respective product categories by coaching and managing a diverse team of salespeople, and working closely with the Boutique Director to impart critical business knowledge.
Responsibilities- Coach and inspire a team to deliver an elevated client experience for all clients.
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.
- Provide initial and ongoing training and development for all team members, including Chanel savoir faire, product details, and service delivery.
- Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with the Home Office buying team.
- Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance.
- Represent Chanel in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events.
Requirements- Minimum 5 years of related experience.
- Bachelor’s degree preferred.
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays.
- In-store presence required to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results.
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