Outlet Sales Associate - San Rafael Outlet

Summary

Store-level sales role focused on delivering exceptional customer experiences at the San Rafael Outlet by engaging customers, educating them on product features and craftsmanship, and driving sales. The associate maintains brand presentation standards, processes transactions accurately, and collaborates with the store team to meet performance goals.

Responsibilities

• Represent the brand through professional communication and a brand-reflective presence on the sales floor
• Engage and educate customers on products, highlighting features, benefits, and craftsmanship to support purchasing decisions
• Maintain expert knowledge of the assortment, services, and store policies
• Ensure merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions and support team sales goals

Requirements

• 1+ years of retail experience, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac OS, iOS devices, Microsoft Office, and Google applications
• Ability to lift and move items up to 50 lbs and perform prolonged standing, bending, stooping, kneeling, and climbing as required