Summary
The Sales Professional is a part-time retail role responsible for delivering exceptional client experiences and achieving sales targets for the Ralph Lauren lifestyle. This position requires strong selling skills, product knowledge, and relationship-building to expand client engagement across product categories. The Sales Professional serves as a brand ambassador and supports store operations, merchandising, and customer outreach.
Responsibilities
- Provide exceptional customer service and hospitality by greeting, listening and assisting customers.
- Create memorable in-store experiences and elevate customer interactions through styling and product knowledge.
- Maintain customer correspondence and leverage technology and virtual selling to drive outreach and sales.
- Drive full-price volume across key product pillars and identify opportunities to expand client interest.
- Support product launches, special events, inventory tasks, and perform opening and closing duties as needed.
- Maintain professional appearance and adhere to company policies, store standards, and communications with management.
Requirements
- Relevant retail or sales experience preferred with a passion for brand and selling.
- Excellent interpersonal, verbal and written communication skills and ability to build client relationships.
- Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
- Proficient computer skills preferred (Word, Excel, PowerPoint, Workday, Outlook) and comfort with virtual selling tools.
- Ability to stand, walk and operate the register for multiple hours and maneuver around the sales floor and stock areas.
- Ability to lift up to 30 lbs and climb moderately using a ladder as trained; English proficiency required, other languages a plus.
