Retail Sales - Women's Apparel - The Mall In Columbia

Summary

The Retail Sales associate sells women's apparel in-store and digitally, cultivating and growing a customer following through personalized service and styling. The role focuses on achieving sales goals using selling tools including text and social media while delivering confident, honest advice about style and fit. The associate works collaboratively to keep the department customer-ready and supports other departments as business needs require.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using tools such as text and social media
• Build and maintain lasting customer relationships and grow Nordstrom Rewards accounts
• Provide styling guidance and product knowledge to customers, advising on fit and style
• Support department readiness by filling orders, stocking, re-merchandising, performing price markdowns, and light cleaning
• Be flexible to perform duties in other departments as needed and work a variable schedule based on business needs

Requirements

• Excellent communication and interpersonal skills with a customer-first mindset
• Self-motivated, goal-oriented, and able to use networking and technology to drive sales
• Ability to work effectively in a team and prioritize multiple tasks in a fast-paced environment
• Physical ability to be on your feet and move continuously for 6-8 hours, including frequent bending, reaching, and lifting up to 25 pounds
• Willingness to work a flexible schedule based on business needs