SummaryAs a Sales Associate at WTC Oculus, you will serve as a brand ambassador for Breitling, providing exceptional service and acting as a liaison between the client and the brand. You will be responsible for elevating the customer experience from welcome to close, ensuring that you exceed customer expectations and meet sales goals.
Responsibilities- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining client relationships.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Breitling sales techniques and service standards.
- Develop strong product knowledge and stay informed about company history, information, and news.
- Demonstrate knowledge of current industry trends and technology, including familiarity with competition.
- Maintain a professional appearance and adhere to Breitling dress code standards.
- Support all company initiatives related to product launches, customer service, and selling.
- Adhere to company policies and procedures at all times.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties as needed.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate.
- Partner with the team to achieve store goals.
- Serve as a positive role model and represent the brand appropriately at all times.
- Adapt to changing needs of the brand and company.
- Participate in the training of new sales associates when requested.
Requirements- Minimum of 3 years’ experience in luxury retail, including high-end watch sales.
- Proven success in client service in a luxury environment.
- Strong organization, communication, and follow-up skills.
- Strong attention to detail with the ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated individual able to achieve goals defined by management.
- Highly flexible and able to work as part of a team in a demanding environment.
- Flexibility to be scheduled on any day of the week, including weekends.
- Computer proficiency required.
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