SummaryAs a Sales Manager at Fifth Avenue, you will play a pivotal role in enhancing client experiences, driving sales, and developing client strategies through CRM initiatives. You will work closely with the Boutique Director to manage and elevate the boutique's performance, ensuring exceptional client service and embodying the values of Van Cleef & Arpels.
Responsibilities- Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor.
- Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Guide the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth.
- Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards.
Requirements- Bachelor’s degree required.
- 5-7 years of experience in a luxury retail environment.
- Prior supervisory experience and ability to lead teams.
- Strong selling and closing skills, with proficiency in Excel and Word.
- Comfortable with travel and strong networking abilities, particularly with high-profile events.
- Fluency in a foreign language relevant to the market is preferred.
- Excellent communication, problem-solving, and interpersonal skills.
We have summarized this job description for you, click apply to see more details from the employer.
