Summary
The Sales Professional delivers exceptional client experiences and drives sales across Ralph Lauren product assortments. This role builds and nurtures customer relationships, leverages technology for outreach, and represents the brand on the sales floor.
Responsibilities
- Provide exceptional customer service and hospitality by greeting, listening and assisting customers.
- Elevate the in-store experience by delivering memorable moments to every customer.
- Maintain customer correspondence and drive repeat business through outreach and relationship building.
- Drive full-price sales volume across Ralph Lauren product pillars and meet sales targets.
- Utilize technology and virtual selling tools to engage clients and expand product opportunities.
- Develop and maintain strong product knowledge across the Ralph Lauren lifestyle catalogues.
- Support inventory activities, special events, store projects, and perform opening and closing duties as needed.
Requirements
- Relevant retail or sales experience preferred with strong interpersonal and communication skills.
- Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Proactive, self-starting attitude with a passion for selling and learning the brand.
- Proficient computer skills preferred, including Word, Excel, PowerPoint and Outlook.
- Professional appearance and adherence to company presentation and grooming standards.
- Ability to operate the register, stand and walk for multiple hours, and maneuver around the sales floor and stock areas.
- Ability to lift up to 30 lbs and use a ladder as required under safety guidelines.
