Summary
Join a dynamic and growing trim supplier with global operations across factories in India, China, Bangladesh, Vietnam, and Turkey, plus six mills in Italy. We provide high-quality buttons, metal components, custom jewelry, packaging, and fashion accessories to the international apparel, leather goods, and home industries. We foster a family-oriented, entrepreneurial culture where people stay and grow.
As the Sales & Production Manager (NYC), you will serve the East Coast market, leading new business and key account growth while managing product development and coordinating production with our overseas partners. While you will handle a diverse range of client types, we are particularly interested in candidates with experience in or suitability toward the uniform industry.
Responsibilities
- Drive Revenue Growth: Prospect, pitch, quote, and close new business; expand existing accounts with a sales-first focus. You will be responsible for handling all types of clients across the East Coast territory.
- Client Coverage: Conduct 3–5 in-person client meetings per week across the NYC metro area; travel to key hubs within the East Coast market as needed.
- Product Development Management: Own the lifecycle from brief to prototype to PO hand-off: costing, timelines, feasibility, testing requirements, and margin targets for buttons, trims, accessories, and packaging.
- Production Coordination: Track WIP and OTIF delivery; align with Italy/India/Bangladesh/Hong Kong counterparts; troubleshoot quality and scheduling issues.
- Account P&L: Price to target margins, forecast demand, and analyze sales/mix to hit financial objectives.
- Service & Retention: Build durable client relationships through consistent follow-up, problem-solving, and on-site presentations.
- Reporting & Tools: Maintain CRM hygiene; prepare weekly pipeline and production status reports; use Excel/Sheets for quoting and analysis.
- Market Presence: Represent the company at market appointments, trade shows, and product knowledge sessions.
Examples of current accounts: Kith, L.L.Bean, Club Monaco, John Varvatos, Kohl’s, Eileen Fisher, Alice + Olivia, Gitman Bros., Madewell.
Requirements
- Sales-dominant profile with excellent follow-up and closing discipline.
- Uniform Industry Experience: Specific experience selling to or working within the uniform industry is a major plus.
- Technical Aptitude: Fast learner who retains technical details (materials, finishes, plating, dyeing, testing standards).
- Global Mindset: Comfortable working across cultures and time zones (Italy, Bangladesh, India, Hong Kong).
- Physical Requirement: Able to lift and transport sample luggage up to 70 lbs for client meetings.
- Transferable Backgrounds: Fabric, thread/linings, packaging, wholesale apparel sales, or corporate identity/uniform sales.
- Experience: 3+ years in B2B sales, account management, or production/product development (fashion or adjacent industry experience helpful but not required).
- Skills: Strong critical thinking, problem-solving, and analytical skills; comfort with P&L/margin math.
- Tech: Proficiency with CRM and Excel/Google Sheets.
- Mobility: Valid driver’s license and ability to drive for client visits; open to East Coast travel.
- Schedule: Ability to work on-site in NYC 4 days/week with 1 rotating remote day.