Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience in a luxury retail environment. The role involves assisting sales and operations teams, executing visual merchandising and operational tasks, and acting as a knowledgeable brand ambassador to deliver personalized service.
Responsibilities
- Welcome clients and provide an exceptional client experience.
- Support Client Advisors and execute product requests from BOH to sales floor.
- Create and manage product care requests and tickets as needed.
- Learn and apply brand and product knowledge and company policies.
- Assist with visual merchandising, organizing and repositioning displays.
- Contribute to inventory preparation and execution as requested by management.
- Perform BOH organization and product assortment go-backs.
- Participate as a team player in store activities and maintain a positive work environment.
- Follow grooming standards and company procedures and perform additional duties as required.
Requirements
- Minimum 2 years of retail experience, preferably in luxury.
- Experience in hospitality or client oriented service roles acceptable.
- Team oriented with excellent interpersonal skills.
- Professional presentation and strong verbal and written communication skills in English.
- Dependable, punctual, flexible, and detail oriented.
- Technologically savvy with proficiency in Microsoft tools.
- Ability to analyze sales reports and solve problems.
- Additional languages such as Spanish Mandarin or Cantonese preferred but not required.
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