Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience in a luxury retail environment by partnering with sales, operations, visual merchandising, and management teams. The role requires acting as a knowledgeable brand ambassador delivering personalized service both front of house and back of house while maintaining brand standards and assisting with operational tasks.
Responsibilities
- Welcome clients and provide exceptional, personalized service to achieve individual and team objectives.
- Engage with clients to build relationships and understand their needs.
- Support Client Advisors and execute product retrievals from back of house to sales floor.
- Create and manage product care requests and tickets as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Contribute to inventory preparation and execution per management requests.
- Support BOH organization and product assortment go-backs.
- Perform additional duties as assigned to meet store objectives and maintain a collaborative work environment.
- Maintain professional presentation and adhere to company policies and brand standards.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Experience in hospitality or client oriented service roles acceptable.
- Team oriented with excellent interpersonal and communication skills.
- Professional presentation and dependable, punctual, and flexible work approach.
- Ability to communicate in English; additional languages preferred.
- Technologically savvy with proficiency in Microsoft tools.
- Ability to analyze sales reports and strong problem solving skills.
- High attention to detail.
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