Specialist, Designated Sales Associate (DSA)

Summary

The Specialist, Designated Sales Associate develops deep, long-lasting relationships with customers to drive personal and brand sales. This commission-based sales role is focused on achieving individual and brand volume targets while delivering exceptional service. The Specialist acts as a product expert and contributes to marketing and event opportunities that support brand growth.

Responsibilities

• Consistently deliver extraordinary customer service and exceed personal sales targets
• Drive assigned brand sales and support achievement of brand goals and volume targets
• Build and maintain a loyal client base through acquisition, development, and retention
• Share expert product knowledge and participate in educational sessions and vendor trainings
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks
• Communicate regularly with clients about events, merchandise requests, and follow-ups; resolve customer service issues

Requirements

• High school diploma
• Minimum of 2 years of experience in a commission-based sales environment
• Prior luxury retail or product specialist sales experience preferred
• Fully bilingual in French and English
• Ability to work a flexible schedule including nights, weekends, and holidays
• Entrepreneurial, competitive, self-motivated, and able to multi-task in a fast-paced team environment