Summary
The Store Director leads the store team to achieve quantitative and qualitative goals through strategic vision, collaboration, and decisive leadership. This role focuses on talent development, operational excellence, client relationship building, and alignment with corporate directives to drive store performance.
Responsibilities
- Recruit, hire, and develop store team members in partnership with Talent Acquisition.
- Manage performance reviews, coaching, and staff scheduling while ensuring policy adherence and payroll integrity.
- Maintain grooming, appearance, and conduct standards across the team.
- Spend at least 70% of time on the sales floor and balance administrative responsibilities.
- Implement Visual Merchandising guidelines and retail operational best practices.
- Collaborate on loss prevention, inventory management, and store systems.
- Build and maintain relationships with mall management and external stakeholders.
- Develop client development strategies and monitor market and competitor trends.
Requirements
- Ten years of experience in luxury retail or dealing with luxury items.
- Proven managerial experience developing and inspiring diverse teams.
- Ability to cultivate industry relationships and understand local marketing landscapes.
- Strong strategic thinking, decision-making, and action planning skills.
- Flexibility to work retail hours including weekends and holidays.
- Proficiency with Microsoft Office and ability to learn store operation software.
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