Summary
Store Manager responsible for leading the Aventura Mall boutique to drive sales, develop the team, and deliver an exceptional client experience consistent with brand values. Role requires strategic planning, coaching, and close collaboration with corporate stakeholders to execute business initiatives and maximize store performance.
Responsibilities
- Lead and coach the boutique team to achieve sales targets and adopt company strategies.
- Develop and implement annual and quarterly store strategies aligned with company objectives.
- Manage store operations including inventory, cash procedures, shipping and receiving, and audits.
- Recruit, retain, and develop talent, overseeing staffing schedules and performance goals.
- Drive clienteling, CRM activities, and local client recruitment to grow loyalty and retention.
- Analyze store KPIs and implement action plans to improve performance and profitability.
- Coordinate with Merchandising Buying and Visual Merchandising to ensure product relevance and visual standards.
- Organize events and external partnerships to enhance brand visibility and client engagement.
- Ensure compliance with policies, maintain store presentation, and manage after sales situations.
Requirements
- Bachelor's degree preferred but not required.
- Minimum 5 years of experience in store management or leadership role.
- Experience in luxury retail or department store environment preferred.
- Strong business acumen with ability to analyze KPIs and drive results.
- Proven team management, coaching, and talent development skills.
- Excellent communication, organizational, and time management skills.
- Ability to manage multiple priorities and work under tight deadlines.
- Proficient in store sales and operations systems and CRM tools.
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