SummaryAs a Store Manager at Oliver Peoples in Honolulu, you will lead your team on the sales floor, ensuring a positive customer experience and meeting sales KPIs. You will be responsible for recruiting, onboarding, and developing your team while maintaining brand standards in merchandising.
Responsibilities- Oversee all sales and operational activities to meet weekly and monthly sales objectives.
- Recruit, onboard, and develop qualified talent with experience in luxury retail.
- Provide clear, motivating, and constructive performance feedback to associates.
- Ensure exceptional customer service by accurately staffing the store.
- Recognize associates for positive performance.
- Monitor business by analyzing KPIs and implementing action plans.
- Maintain accurate product inventory.
- Drive participation in monthly training courses.
- Manage employee relation concerns, including time and attendance and performance issues.
- Guide customers in selecting frames and lenses suited for their needs.
- Move boxes weighing up to 20 pounds as needed.
- Remain stationary for the duration of the shift.
Requirements- High School Diploma or equivalent.
- 3+ years of retail management experience, preferably in luxury retail.
- Strong oral and written communication skills.
- Financial acumen.
- Strong interpersonal skills.
- Flexibility to work non-traditional hours, including evenings and weekends.
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