Summary
Nordstrom Stylists are trusted style advisors who build lasting relationships with customers both in-store and online by offering personalized styling and digital engagement. The role focuses on selling across departments, driving predictable sales through outreach and appointments, and maintaining a welcoming customer experience. Stylists complete Nordstrom’s training program and have a clear path for career growth and enhanced earning potential.
Responsibilities
- Provide confident, honest styling advice to help customers choose pieces that complement their wardrobe.
- Create and maintain customer connections using in-store interactions and digital tools (text, social media, apps).
- Drive sales through outreach, appointment-setting, and targeted follow-up during event and non-event periods.
- Follow up after purchases, share new arrivals, invite customers to events, and introduce them to loyalty programs.
- Collaborate with team members to keep merchandise organized and the selling floor inviting.
- Sell across multiple departments to serve diverse customer needs and expand personal business.
Requirements
- Confidence and versatility selling across departments and price points with strong styling and wardrobe knowledge.
- Ability to organize customer information, follow up, and advise on complementary pieces to complete looks.
- Entrepreneurial mindset with motivation to build a personal business through appointments and networking.
- Strong communication skills and a goal-driven attitude focused on achieving sales targets.
- Enthusiasm for digital engagement and social media as tools to inspire and retain customers.
- Flexible availability to meet business needs, including evenings and weekends.
- Physical ability to stand and move continuously for 6-8 hours, frequent bending and reaching, frequent use of hands, and occasional lifting up to 25 pounds.
