Summary
Weekend Sales Associate acting as a brand ambassador to build genuine connections with customers, provide personalized styling in luxury ladies shoes, and maintain an organized attractive sales environment on weekends. Focuses on creating fashionable looks, driving loyalty through product knowledge, and supporting a welcoming inclusive store atmosphere. Role requires collaboration with team members and participation in operational tasks to enhance the customer experience.
Responsibilities
- Greet and welcome clients throughout the department and initiate the customer experience.
- Engage customers to build authentic connections and offer personalized styling advice.
- Demonstrate selling and service behaviors to develop lasting customer relationships.
- Handle transactions smoothly and promote store services.
- Assist customers across the sales floor and fitting room as needed.
- Maintain selling floor, fill stock, process new receipts, and return merchandise to departments.
- Ensure compliance with will-call, hold policies, and credit procedures.
- Collaborate with store leaders and peers to meet goals and foster a positive team environment.
- Maintain professional presentation standards and follow assigned schedule.
Requirements
- Styling experience in luxury fashion or strong knowledge of trends and designer brands.
- Customer service or sales associate experience preferred with ability to build brand loyalty.
- Ability to operate point-of-sale technology and basic store systems.
- Ability to maneuver sales floor and stockroom and lift up to 30lb with or without accommodation.
- Willingness to work a flexible schedule including evenings, weekends, and holidays.
- Motivated and results driven with ability to set and achieve sales goals.
- Effective communication skills and hospitality minded approach to customers.
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