Retail Sales – The Black Tux Ambassador

The Black Tux offers better suits with a better fit, entirely online. Well, until now. Nordstrom and The Black Tux are partnering to bring The Black Tux showrooms to select Nordstrom locations. As a salesperson in Nordstrom’s The Black Tux showroom, you’ll primarily focus on supporting our efforts to deliver the best customer experience.

A day in the life…

• As a member of the Nordstrom Black Tux team, you’ll play a dual role—part Black Tux ambassador part suave stylist. In this role, you’ll…
• Provide excellent service, from prepping customer dressing rooms and helping to complete their rental orders on the Black Tux ordering system/app to coordinating groomsmen party rentals and keeping in touch with them through the return of the tuxes.
• Partner with the department manager and The Black Tux to address customer feedback, suggestions or concerns.
• Tell it like it is in the dressing room, giving tactful, honest feedback to customers on style and fit.
• Share your product expertise and excitement about the newest fashions with your customers.
• Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising and display.

You own this if you…

• Are all about black tie attire and what’s trending in tuxedos, bowties, cummerbunds and cufflinks.
• Build great relationships with customers and co-workers through stellar communication and follow-through.
• Never met a goal you didn’t meet.
• Keep a calm head when dealing with customer concerns.
• Thrive in a fast-paced environment thanks to your organizational skills and ability to quickly learn new processes and procedures.
• Are all about accountability, initiative and having a high level of ownership.
• Embrace a flexible schedule based on department and store needs.
• Preferably have a high school diploma or equivalent.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.